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The Cognizant LifeEngage™ Platform


A unified point-of-sale and service platform for agency, bancassurance, and direct and alternate channels

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The Cognizant LifeEngage™ Platform


A unified point-of-sale and service platform for agency, bancassurance, and direct and alternate channels

Cognizant LifeEngage blends rich functional and technical features, helping you address the distribution needs of today and tomorrow on a single unified platform.


Cognizant LifeEngage business applications are modular and provide the flexibility for stand-alone installation of applications or end-to-end implementation of all applications. Even more, it’s built for both Web and mobile channels providing a personalized experience that today’s consumers expect.

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COGNIZANT LifeEngage™ INCREASES AGENT CAPABILITIES


COGNIZANT LifeEngage™ INCREASES AGENT CAPABILITIES


Designed with a "mobile-first" approach, the platform provides a consistent experience for both online and offline usage. It readily leverages analytics to facilitate consultative selling and need-based product recommendations. Its state-of-the-art new business capabilities will help business users configure product definition, rates, calculations, rules and application capture templates with minimal or no IT intervention, thus drastically reducing time to market for new products.

Smart data entry, contextual and reflexive questions, rich illustrations and support for online policy issuance help reduce the overall turnaround time for policy issuance. This, coupled with unique digital, social and mobile self-service features, make agents more productive and loyal, thereby increasing sales and reducing costs.

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Benefits


Benefits


LifeEngage is built for business—it improves sales, gets products to market faster, increases agent effectiveness, reduces customer acquisition costs and delivers the experience and interaction customers expect. One code for multiple platforms makes the platform truly future proof. Introduction of a new sales channel or support for a new device can be handled as they come online.

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  • Reduced data entry.
  • Latest content availability.
  • Reduced lead time for application turnaround time with mobile access and in the offline mode.
  • Targeted towards distributors and customers.
  • Providing online and offline capabilities eliminates constraints.
  • Single code working across platforms.
  • Standardized data model to enable faster product setup.
  • Work-bench based product rules and calculations setup.
  • Template-driven forms.
  • Ability to clone products for configuring variants.
  • Enhanced experience across Web and mobile platforms.
  • Performance optimized for both online and offline.
  • Use of global designing models and icons.
  • Multilayered rule framework for smart underwriting at POS to issue clean cases online.
  • Built-in eSignature capabilities, enabling a completely paperless process.
  • STP automation allows underwriters to focus on complex cases.
  • Rule-driven recommendations.
  • Automated workflow management facilitates faster and more accurate decisions.